Trust & safety
Last updated 8 September 2026
A marketplace is only as good as the confidence people have in it. This is what we do to earn yours.
Vendor vetting
Every category has its own evidence requirements — registration, licences, insurance, portfolio proof. A business is only marked verified once each required item has been reviewed and accepted.
Protected payments
Client funds are held until the work is delivered and confirmed, so neither side has to trust the other on faith.
Honest reviews
Reviews can only be left by a client with a real booking, and vendors cannot delete a review they dislike — only respond to it.
Content moderation
Listings, portfolios and community posts are monitored, and anything reported is reviewed by a human. Hidden content can be appealed.
Disputes
Raise a dispute on the booking itself. We read the full record — messages, quote, invoice, evidence — before deciding how held funds are allocated.
Staying safe
Keep conversations, quotes and payments on the platform. Anyone asking you to pay to a personal account outside Vizzorah should be reported immediately.
Contact
trust@vizzorah.com reaches the trust and safety team directly.