Question 1

Does it cost anything to plan on Vizzorah?

Accepted Answer

No. Browsing, shortlisting, requesting quotes and running your event plan are free. You only ever pay the vendor you choose to book.

Question 2

What does verified mean?

Accepted Answer

The business submitted the evidence its category requires — registration, licences, insurance and portfolio proof — and our team reviewed and accepted each item.

Question 3

How is my money protected?

Accepted Answer

Funds you pay for a booking are held until the work is delivered and confirmed, then released to the vendor.

Question 4

Can I plan an event outside my city?

Accepted Answer

Yes. Filter the marketplace by city and category to find businesses that cover the location you need.

Question 5

How do I list my business?

Accepted Answer

Create an account, choose the vendor path, then complete your profile, services and portfolio. Submit your category's evidence to get the verified badge.

Question 6

What does it cost?

Accepted Answer

There is a free tier plus paid plans with more listings, promotion and tooling. Full detail is on the pricing page, and commission on bookings is shown before you commit.

Question 7

When do I get paid?

Accepted Answer

Once the client confirms delivery, the held funds are released to you less applicable fees.

Question 8

Can my team help manage the account?

Accepted Answer

Yes. Invite team members from the vendor console and give each one a role.

Question 9

How do I reset my password?

Accepted Answer

Use the reset link on the sign-in page and follow the email we send you.

Question 10

How do I close my account?

Accepted Answer

Write to hello@vizzorah.com from your registered address. Confirmed bookings must be completed or cancelled first.

Question 11

Can I get a copy of my data?

Accepted Answer

Yes — email privacy@vizzorah.com and we will send a machine-readable export within 30 days.

Frequently asked questions

For clients

For vendors

Accounts & data